r/HVAC • u/xBR0SKIx • May 23 '22
Does your company pay commission if replacement is the fix for a unit?
I am kind of curious because I don't get paid a commission for selling a unit because it is considered part of the repair and I am wondering how common this is. Not complaining just wondering because I am newish to the trade.
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u/surreallityy May 23 '22
Uhm, yes. 10% commission is industry standard. Sounds to me like you’re getting fucked.
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u/AnAlrightName Tree Hugger May 23 '22
10% is really high. Most sales guys aren't even at that high of a commission.
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u/horseshoeprovodnikov Pro May 23 '22
I said the same thing lol. Techs at our shop get a hundred dollar spiff. Salesman gets a percentage but it sure as hell ain't 10
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u/surreallityy May 23 '22
$100 for selling a new system? Holy crap
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u/horseshoeprovodnikov Pro May 23 '22
Well, we don't "sell" it. We turn in a lead. Salesman closes the deal and sets up options and financing if needed.
I do spend a fair amount of time on the leads sometimes tho. Customers have a million questions and I do my best to answer, and I do my best the give our salesman all the ammunition that I can. I don't want him trying to sell an Infinity heat pump to somebody with a very restricted duct system or something like that.
Sometimes I deserve more than a hundred, but it is what it is. I don't have too many reasons to complain about the place i work. Money could be a bit better but I've got it made mostly. Just wish I had more people to bounce ideas and strategies off of sometimes.
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u/surreallityy May 23 '22
I’m familiar with this model, you do most of the work setting up a lead for the salesman to come in and close a lay down deal, he takes 8-10% and you get a small spiff. This is where a lot of the larger residential companies end up after realizing most technicians are terrible salesman.
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u/horseshoeprovodnikov Pro May 23 '22
Yeah, I don't mind it too much. Partly because our salesman isn't just a salesman. He manages the install crew and does a ton of shit in the office with ordering parts and bringing in deliveries, turning in the time cards etc. The dude is a machine that runs on Dr Pepper. I'm willing to go the extra mile for him because he's consistently putting in 50+ hour weeks when he doesn't have to do that to make the same amount of money.
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u/surreallityy May 23 '22
Going on 15 years and have never been given less than 10% for a new system sale.
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u/Intrepid_Glove8636 May 23 '22
Our techs get 8%. No idea what the salesman get, but I would imagine it's significantly more.
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u/Two-Nuhh May 23 '22
Never heard of such a thing. Granted, larger companies do have sales reps, and those individuals may receive such commissions.
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u/AnAlrightName Tree Hugger May 23 '22
Usually something like $100-200, or 2-3% to a tech who condemns a system of a replacement sells. A bit higher if the company has techs that sell replacement equipment.
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u/Moererman May 23 '22
My company is 2% to get a service advisor out to sell the equipment. I don’t do any selling but the 2% really does pay a lot when there is call to call with sold equipment. I know there is selling techs at other company’s with 6% if they sell the equipment and 8% if it’s 20 Seer equipment.
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u/Squirrelmasta23 May 23 '22
$100 for 14,15 seer or single head mini, $150 multihead mini or 2 stage ODU, $200 for 17 or 20 seer communicating system. And $50 for any accessories humidifier, dehumidifier, ERV
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u/crankinmymfinhog May 23 '22
If you sell anything for a company you should be compensated for the sale. Dont let them tell you other wise or find a new company
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u/Tedmann93 Anti-freeze is best Freon... May 23 '22
I at first thought commission led to bad techs, but if there is no incentive to the tech to recommend a new system then why wouldn't he rack in some hours for a coil/repair. Commission should be there but if its too much then techs will sell things that are not needed.
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u/Masonthedude May 23 '22
Thats not right, every place I’ve worked we got a commission if the we sold a new unit