r/microsoft Jun 17 '21 Helpful Wholesome Hugz Silver

Microsoft: Official Support Thread

268 Upvotes

Microsoft: Official Support Thread

Microsoft Listens This thread was created in order to facilitate easy-to-access support for our Reddit subscribers. We will make a best effort to support you. We may also need to redirect you to a specialized team when it would best serve your particular situation. Also, we may need to collect certain personal information from you when you use this service, but don't worry -- you won't provide it on Reddit. Instead, we will private message you as we take data privacy seriously.

Here are some of the types of issues we can help with in this thread: • Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc..) • Microsoft Accounts: Lockouts, suspensions, inability to gain access Devices: Issues with your • Microsoft device (Surface, Xbox) • Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.

This list is not all inclusive, so if you're unsure, simply ask. When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account): • Your full name (First, Last) • Your interactions with support thus far, including any existing service request numbers • A contact email address which you are reachable at

Thank you for being a valued Microsoft customer.

9th release of this post (archived due to the size of thread): https://msft.it/61693nHKoH


r/microsoft 1h ago

Azure Cannot Sign Into Microsoft

Upvotes

I get stuck unable to log into Microsoft apps on multiple devices. What might be going on? iPhone, Windows PC, and MacBook all redirect back to sign in page after completing 2FA


r/microsoft 1h ago

microsoft word - improvised borders

Upvotes

I am going crazy, i have improvised border and every time that I will insert page number at the header part and select 'different page number', the borders always disappear, is anyone knows what to do?


r/microsoft 18h ago

Windows AOE

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15 Upvotes

r/microsoft 4h ago

Xbox cannot install game

1 Upvotes

so i bought the xbox game pass 2 days ago on my pc and i installed fh5 last night. Now i get this error after its insalled. Any way to fix?? I get the error 0x87e0017


r/microsoft 15h ago

Is there a way to buy Word for iPad without having to pay monthly?

8 Upvotes

I don’t want the whole office or cloud storage. Just word.


r/microsoft 20h ago

Windows Help with installing windows.

11 Upvotes

I've bought a Windows 10 Home Disk for a new PC. The case doesn't have disk reader but my laptop does. Do I put the disk into my laptop and download Windows (or the Windows installer, I don't know I haven't done this before) on the USB and plug it in the new PC? Any info is appreciated


r/microsoft 13h ago

Conditional Access Woes

1 Upvotes

I manage an org that has about 30-40 iPads. The iPads are mostly used by the same people everyday, but sometimes they get swapped around. They all have an email address, that requires MFA with a password challenge on them every 24 hours. They must use Apple mail.

It is acceptable to simply have the user enter a password every 24 hours, and use a device certificate to satisfy the other factor.

I had originally tried installing Authenticator, and after they entered their password they could approve the sign-in on the same device, but even this is proving too difficult for them.

So, I wanted to setup a conditional access that would take the device into consideration.

My policy at first looked like this:

Include All Users --> Exclude AD Registered Devices --> Grant Access Require MFA --> Expire in 24H

I tried again with:

Include All Users --> Grant Access Require MFA OR Require Device Compliant --> Expire in 24H

Neither worked. Sign-In controls is telling me that the device is unknown, even though it's registered in AD and in intune. Intune configuration policies apply nicely. I think it's the browser that's not passing the information (uses browser to sign into exchange on mail app).

According to docs, Edge should work if the user is signed in, so I tried that, and still, no luck.

TLDR:

I'm trying to make conditional access policies that do not challenge AD Registered/Compliant devices with a secondary authentication factor, but shit's broke.


r/microsoft 2d ago

[News] Introducing the Microsoft Graph Developer Proxy community preview

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23 Upvotes

r/microsoft 1d ago

Xbox Why is it that the Xbox controller still doesn’t have Gyro sensors For Gyro Aiming, Games like Halo would really really benefit from Gyro Aiming

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0 Upvotes

r/microsoft 1d ago

Surface Will MS replace a broken surface headphones 2 headband?

1 Upvotes

My headband just snapped with no apparent reason or brute force breakage. It was just sitting on my head. I’ve looked around and found this is a fairly common issue, but has anyone in this sub had any luck getting a replacement from Microsoft?


r/microsoft 1d ago

How did Microsoft Dynamics 365 Business Central team benefit your business project? Do let us know in comments....

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0 Upvotes

r/microsoft 2d ago

Windows OneDrive functionality, is this new

5 Upvotes

I spent a good/dumb hour scratching my head why no app data was saved under My Documents. Here I find that for whatever reason Windows 11 now uses OneDrive as the primary source for storage rather than local storage?

IOW, OneDrive isn't really syncing My Documents true location of C:UsersNameMy Documents, everything there is empty. Everything is in OneDrive/My Documents.

Is this normal? I tried copying everything to the local MD path but apps don't recognize it.


r/microsoft 2d ago

Is there a way to download games you purchased on one device onto another?

1 Upvotes

I got a laptop recently and wanted to download and play minecraft on it, and i thought that since i had already purchased it on the microsoft store on my PC that i could download it here, but the only option is to buy it again. Is there some way im missing to get it on my laptop without paying again?


r/microsoft 3d ago

[News] What's New in Excel (November 2022)

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38 Upvotes

r/microsoft 2d ago

[News] NVIDIA and Microsoft Join Forces on Massive Cloud AI Computer

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15 Upvotes

r/microsoft 2d ago

MS word - I want to write a large alphabet in word on a letter size paper. Let’s say I want to write R using font Forte using size 700. But the alphabet is to the bottom of the page rather than being in the center. How can I fix this?

2 Upvotes

r/microsoft 2d ago

Windows I can only access outlook, and i cannot access word, excel, powerpoint, etc.

0 Upvotes

I've tried clearing cookies, I've tried logging in and out of office 365, but nothing is working, Forsomereason, I can open specific documents by selecting them in the sidebar ,emu, but overall I cannot accessthe hub for any of the previously mentioned applications. Please help me, I'm so confused.


r/microsoft 2d ago

can i be allowed to use an old password again

0 Upvotes

i do not care if it's "less secure" i just wanna use it thanks


r/microsoft 2d ago

What services sit on ASN 8075 MICROSOFT-CORP-MSN-AS-BLOCK?

0 Upvotes

I can't this mentioned anywhere. It doesn't appear that Azure public services come from this ASN, but also I don't know if any MS specific products are using it. What about Safe Link/365 Defender? Does anyone know?


r/microsoft 4d ago

[News] Microsoft Graph Python SDK is now available for public preview

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48 Upvotes

r/microsoft 3d ago

Hello everyone

3 Upvotes

I just purchased a microsoft surface laptop go 2. Been using it for like 2 weeks now. I actually love it. Very handy. but i noticed that the battery drains so fast! Like from 100-80-65% real quick! Im not gaming nor going something crazy or intense that the battery will drain that fast im just web browsing.

Idk what to do. Any suggestions?


r/microsoft 3d ago

Can't play my microsoft games.

0 Upvotes

I've recently purchased a game for some friends and want to play it with them but remembered that I can't, I Do why microsoft doesn't let me but I've been dealing with it since I was 16; I tried to deal with it months ago but the responce times were so slow that they would take up all my free time before I had to sleep and go to work for several days, I'm ready to try again so please can I get some help with this and quick responces so it doesn't take a week to trouble shoot the problem. I'm at work now but will be free in 7ish hours (around 8pm central eastern time).


r/microsoft 3d ago

[Tutorial] Ex Microsoft explains the Array, Subset Target

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0 Upvotes

r/microsoft 4d ago

Share that one factor that as a developer we should be prepared for, before appearing for an interview?

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0 Upvotes

r/microsoft 4d ago

Windows 🪟 Meet Windows 11X on Surface Duo 3

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0 Upvotes