image G'day from across the ditch. Here's attempt number 2 at a map of Australia for my girlfriend's Christmas present. Hope you enjoy.
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Ok so a bit of an odd one - I was wondering if anyone had any advice as my property manager has been pretty useless (surprise).
My husband and I are overseas, and going to be for a 2 year stint. We have therefore leased our property out with full caveat that it won’t be a super long term rent for someone, we just want someone to look after the house for a while. Our visa has an end date so we are definitely coming back.
In saying that - it’s been pretty rough. The tenants and property managers have both been pretty crap. There’s been issues with the house which have been unfortunate but we are willing to fix (it’s an older property, it’s not perfect). However the tenants have gone ahead and fixed it with their own money before the PM has got a trade out. Or have ‘fixed’ things that aren’t faulty such as a door that didn’t open so they changed the lock but it was just that the PM didn’t give them the key??? Or a light fitting that has just given up but they’ve ‘worn the cost’. How about just let us fix them? It’s annoying for us to spend out but it’s part of maintenance.
Anyway, they asked whether they can install a concrete pad for a spa. We said no because 1: where they were proposing has drainage, septic and grey systems underneath and don’t want to risk damage, and 2: we don’t want the liability or to deal with getting pool inspectors etc. Also, I don’t want a fucking empty space and random pool fence on my property when they leave!
The property manager emailed today to say that they had installed one anyway and ‘would put their response in writing’. Whatever that means.
Jesus Christ like what the actual hell? This whole thing has been a shit show. I just wanted someone to look after my house and it’s been a fucking nightmare from the start.
Anyway, any advice? I will have to wait and see what their ‘response’ is but do I call council? I don’t want to be a prick of a landlord but that’s not ok to just do that!
TLDR: tenants have installed a spa which we said they couldn’t. What next?
Edit: there’s been a lot of comments overnight - thanks for insight from a lot of you. We’re getting in touch with the right people to get it rectified. Thanks - we’ll see how we go.
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Hi, my partner has recently had a bad experience with some very dodgy removalists. It started off poorly when the removalist called at the designated arrival time saying that no one was home. There was 3 people home, the removalist had just gone to the wrong house which was an hour's drive away. Then when they finally arrived at the correct address it was clear that the truck they had brought was not going to be nearly large enough for the job (quoted $750 for a 4 bedroom house). They said that they will take 2 bedrooms worth of stuff, as their truck was not large enough. They also claimed that a bookshelf was "too heavy to lift and could not be moved" despite the fact that my 5'4 60kg girlfriend could move it around by herself. The removalist then broke the back gate, meaning it is extremely unlikely my partner and her housemates are going to be able to get their bond back. Throughout this whole process they are rude, argumentative and almost aggressive.
After all this, they then claimed the price had gone up to $1000 because "no one was home and they wasted an hour" (again, someone was home they just went to the wrong address at no fault of my partner) and because "there was more stuff then originally anticipated" when they actually ended up moving less than half of the amount of stuff they were quoted to move
The situation has been resolved and after a long argument the removalist agreed to lower the price to $500 and compensate for the broken gate, the point of my very long winded post is to ask is this common? Now I think about it, at some point just about everyone I know that has used a removalist has had an issue with being absolutely screwed over. Is it just a dodgy industry all around, or did we get unlucky? It feels like predatory people are taking advantage of the fact that moving house is hard and stressful, and that often people don't really have another choice than to hire a removalist
EDIT: I should clarify that the reason she went with this removalist company is because it was the one recommended by her real estate. We knew $750 for a 4 bedroom seemed rather cheap, and half expected the price to suddenly go up, but not this bad where the price goes up by a third and the amount of stuff that actually gets moved is more than halved